Staying Safe at Windmill Retreats
We’re delighted to welcome you to our peaceful family-run farm. Your health and safety are our top priority especially during our animal interactions and food experiences. Please take a moment to read these guidelines before your visit:
All animals and surfaces carry natural germs. To minimise the risk:
Always wash your hands thoroughly with soap and warm water after touching animals, before eating, and after using the restroom.
Use the hand washing stations located throughout the farm especially near our food areas and animal zones.
Please do not rely on hand sanitiser only; soap and water are far more effective.
Hand Washing Essential!
DO:
Wash your hands via the stations before and after any animal interaction.
Only consume food or drink in designated seating or picnic areas.
Use the hand washing stations before or during any food-related experience.
Respect the animals and follow staff instructions at all times.
Cover any cuts or grazes with a plaster immediately, and avoid contact with animal areas until cleaned.
DON’T:
Avoid touching your face or putting fingers in your mouth while near animals.
Don’t eat or drink while petting or handling animals (that includes sweets, gum, etc.).
Refrain from kissing animals or encouraging close face-to-face contact.
Please don’t eat any food that has fallen on the ground.
Do not climb on fences or enclosures.
Do's & Don'ts for a Safe and Enjoyable Visit
Additional Guidelines for Food Experiences
We strongly request that you do not touch any animal until after your food experience.
Food and animal interactions are kept in separate zones, with clear signage and staff guidance ensuring hygiene is maintained at all times.
First aid facilities are available and managed by trained staff.
Please report any accidents or concerns immediately to our team.
Guests with mobility issues or specific health concerns let us know in advance so we can assist you during your visit.
Thank you for helping us maintain a clean, safe, and memorable experience. Your respect for these guidelines ensures everyone from our animals to our adult visitors has a wonderful time at Windmill Retreats Harrogate.
Emergency & First Aid
General Farm Safety Reminders
Wear sensible and weather-appropriate footwear our farm is rural, with natural terrain.
In wet or muddy conditions, please take extra care our paths are maintained, but nature can still be slippery.
Park considerately in designated areas, and follow staff directions for pedestrian safety.
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